Thank you for choosing GenZ Nectar. 
We take great pride in our herbal products and want to ensure they reach you in perfect condition. 

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Below are the terms and conditions that constitute our Shipping Policy.

 

1. Shipment Processing Times : All orders are processed within 1–3 business days.

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Orders are not shipped or delivered on Sundays or public holidays.If we are experiencing a high volume of orders (e.g., during a festive season), shipments may be delayed by a few days. Please allow additional days in transit for delivery.

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2. Shipping Rates & Delivery Estimates : Shipping charges for your order will be calculated and displayed at checkout.

 

We currently offer the following Shipping Methods :

Standard Shipping : 5–7 Business Days Flat rate 
Expedited Shipping : 2–4 Business Days Calculated at checkout

 

Note: Delivery delays can occasionally occur due to unforeseen courier issues or weather conditions.

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3. Shipment Confirmation & Order Tracking :

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

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4. Domestic Areas Covered : We currently ship to all major pincodes across India. If our logistics partners do not service your specific location, we will contact you via info.genznectar@gmail.com to arrange an alternative or issue a full refund.

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5. Damages : GenZ Nectar is not liable for any products damaged or lost during shipping. 

However, we care about your experience. If you receive your order damaged, please: Save all packaging materials and damaged goods. Take a clear photograph of the damage.

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Contact our support team at +91-9217046827 within 48 hours of receipt so we can help you file a claim with the carrier.

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6. Incorrect Shipping Addresses : Please ensure your shipping address is correct at the time of purchase. GenZ Nectar is not responsible for orders delivered to an incorrect address provided by the customer. 

Reshipping costs for returned packages will be the responsibility of the customer.

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Contact Information :

If you have any questions about the shipment of your order, please contact us:
Phone: +91-9217046827
Email: info.genznectar@gmail.com
Business Hours: Mon-Fri: 8:00 am – 8:00 pm | Sat-Sun: 9:00 am – 9:00 pm